The Secrets of Effective Communication

    • Thought Shaping for Precision: Discover techniques for articulating your thoughts clearly and concisely, ensuring your message is understood.

    • Self-Awareness through Science: Gain insight into scientific methodologies that foster profound self-awareness, helping you recognise your strengths and areas for improvement.

    • Elevating Emotional Intelligence: Learn strategies to enhance your emotional intelligence and analyse diverse behavioural patterns for more effective interactions.

    • Adapting Your Communication: Master the art of leveraging powerful personality frameworks to adapt your communication style to different audiences seamlessly.

    • Impulse Control for Productive Conversations: Develop impulse control techniques that help maintain a positive and productive dialogue during discussions.

    • Comprehensive Communication Toolkit: Access tools for refining your verbal, nonverbal, and written communication skills, ensuring you express yourself effectively in all formats.

    • Active Listening and Empathy: Explore the techniques of active listening, empathy, and decoding nonverbal signals to create deeper connections with others.

    • Clarity and Influence: Learn how to articulate your message with unmatched clarity and professional influence to captivate your audience.

    • Harnessing Vocal Power: Receive expert advice on how to use your vocal presence to engage and persuade listeners.

    • Cultural Communication Styles: Gain guidance on customising your communication style to resonate with various audiences and cultural landscapes.

Are you ready to transform how you communicate, connect, and collaborate in your personal and professional life, leading to more meaningful interactions and enhanced productivity? This course will give you the tools and techniques to become a master communicator.

Duration (video): 1 hour 10 minutes | Language & Subtitle: English | Course Investment: from US$ 16.6/month

Created and taught by Reina Chan (@reina.suichan) Copyright© 2024 Normae Limited. All Rights Reserved.

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    1 Lesson

  • Part I : Understanding the Self (19 min)

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  • Part II : Understanding Others (21 min)

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  • Part III : Non-verbal Cues & Body Language (22 min)

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  • Part IV : The Art of Speaking (8.5 min)

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  • QUOTE ON GOAL OF COMMUNICATION

    “‘Um, Like, So’: How Filler Words Can Be Effective in Communication.” Stanford Graduate School of Business, 8 Oct. 2024

    LEFT VS RIGHT BRAIN

    MSEd, Kendra Cherry. “Left Brain vs Right Brain Dominance.” Verywell Mind, 7 Mar. 2024

    Rush, Tom. Left brain vs. right brain: Fact and fiction. 22 Nov. 2023

    EQ 4 COMPONENTS DIAGRAM

    Goleman, Daniel. 4 Emotional Intelligence Skills for Handling Crises. 30 May 2023

    Stamm, Adam. “How does DiSC help us Understand Emotional Intelligence?” Center for Internal Change, 27 Feb. 2023

    DISC Basic Profiles and Assessments. “Learn how Emotional Intelligence Assessments Work.” The Official DISC Profile | 917-463-0089, 23 Oct. 2024

    TED TALK ON PERSONALITY AND YOUR BRAIN

    TEDx Talks. “Your personality and your brain | Scott Schwefel | TEDxBrookings.” YouTube, 15 Dec. 2014

    DISC MODEL INSIGHTS

    Global Insights & People Development. “Insights Discovery® - Personality Test for diverse Teams.” daniel-cruz.com, 4 June 2024

    CARL JUNG

    Van Houten, Iris. “DISC theory | DISC Boulevard.” DISC Boulevard, 29 Aug. 2023

    FAMOUS PEOPLE DISC MODEL

    Harris-Gray, Avery. “DiSC profile celebrity examples.” discprofiles.com, 14 Oct. 2024

    CONFUCIUS QUOTE

     ROBERT E.ALLINSON. “THE CONFUCIAN GOLDEN RULE: A NEGATIVE FORMUALTION.” Journal ofGinese Philosophy 12 (1985), 1984

     PLATINUM RULE

    “The Platinum Rule”: A new leadership mindset for improved work and personal relationships.

    Chochinov, Harvey Max. “The Platinum Rule: A New Standard for Person-Centered Care.” Journal of Palliative Medicine, vol. 25, no. 6, Mar. 2022

    WESTERN VS EASTERN COMMUNICATION STYLES

     Translators, Migration. “Eastern VS Western Cultures - The Migration Translators.” The Migration Translators, 30 Nov. 2023

     Sanchez-Burks, Jeffrey, et al. “Conversing across cultures: East-West communication styles in work and nonwork contexts.” Journal of Personality and Social Psychology, vol. 85, no. 2, Aug. 2003

    MIDDLE EASTERN COMMUNICATION STYLE

    Non-verbal Communication in the Arab World. www.qfi.org/resources/infographics/non-verbal-communication-in-the-arab-world.

    Business Bliss Consultants FZE. The Communication Style In Middle East Cultural Studies Essay. 20 Sept. 2024

    COMMUNICATION GRAPH

    Quinn, Jayme, and Jayme Quinn. “How Much of Communication Is Nonverbal? | UT Permian Basin Online.” The University of Texas Permian Basin | UTPB, 15 May 2023

    NON VERBAL COMMUNICATION

    A, J. “Non-verbal Communication Skills - Sunshine At Cuhk.” Sunshine at Cuhk, 6 May 2021

    Hopkins, Troy. “Nonverbal Communications Skills – The 10 Skills You Need to Learn in 2022.” Rockwell Career Center | Bauer College of Business at the University of Houston, 12 Oct. 2022

    Smith, Jacquelyn. “10 Nonverbal Cues That Convey Confidence At Work.” Forbes, 14 Apr. 2022

    SMALL TALK TIPS

    Park, Christina. “An Introvert’s Guide To Small Talk: Eight Painless Tips.” Forbes, 2 June 2015

    Hahn, Melissa, and Andy Molinsky. “How to Make Small Talk with Anyone from Anywhere.” Harvard Business Review, 28 Feb. 2024